Vetta health & fitness
Policies
All sessions have a 5pm day-before cancelation policy
Sessions canceled PRIOR to 5pm on the day before your scheduled training session WILL NOT be deducted from your account. For example, if you cancel at 4:45pm Tuesday for a 6am Wednesday session, the session will remain on your account.
Sessions canceled AFTER 5pm on the day before your scheduled training session WILL be deducted from your account. For example, if you cancel at 5:15pm Tuesday for a 6am Wednesday session, the canceled session will be deducted from your account.
In the case of a duet session, if one client late cancels and the other attends, a duet session will still be deducted from your joint account.
Cancelation policy
Any late-cancelation (after 5pm on the day before a training session) will result in a flat $45 fee to cover only the costs associated with your session. The canceled training session will remain on your account.
COVID CANCELATION POLICY
At Vetta, we believe in creating an environment for trainers and health practitioners to come together in sharing ideas, philosophies and best practices to help our clients achieve their goals. We stay humble and stay hungry to learn and improve ourselves and those around us. We communicate clearly and kindly, believing that everyone in our space possesses the ability to learn and improve.
Disrespectful language, harassment or inappropriate behavior of any kind between clients, coaches or staff will not be tolerated.
Attitude is everything
All sessions & packages expire 60 days after their date of purchase
